NOVEMBER

2021

MEDICAL RECEPTIONIST TIPS

Implement these tips into your daily work routine 

• Make eye contact when speaking to your patients and visitors• Take notes when you are busy and need to come back to tasks later in the day• Apologize and acknowledge when you are wrong or make a mistake • Take deeps breaths when feeling frustrated to help calm you • Applaud yourself and others for accomplishments in the office

November is

National Epilepsy

Awareness Month

&

November is Pancreatic Cancer Awareness Month

National Epilepsy Awareness Month

Living with epilepsy can have its challenges. Epilepsy can affect a person’s emotional health in many ways. Emotional health is important for people with epilepsy, family members, caregivers and friends. With the power of our community, we can bring hope to those experiencing the challenges of epilepsy.

Learn more about epilepsy:

• 1 in 10 people will have a seizure and 1 in 26 will develop epilepsy during their lifetime. We need more people to learn seizure first aid to help save a life.• There are 470,000 children in the U.S. living with epilepsy. Kids can change the world by educating those around them.• Epilepsy receives 10 times less funding than other brain disorders. We need to raise funds for care, advocacy, research, and education.

Interested in more information? 

Pancreatic Cancer Awareness Month 

Early detection helps save lives. Learn & share the facts, symptoms, and risk factors of pancreatic, it can help with early detection, motivate healthy life choices and provide guidance on when to seek genetic counseling. Every day, more than 1,257 people worldwide will be diagnosed with pancreatic cancer, and while death rates are declining for many other cancers, death rates are increasing for pancreatic cancer. Our educational resources can help you take steps to prevent this disease, seek medical interventions, and educate family and friends who may be at risk.

Interested in more information?

What can you do to help?

- Make a donation                                                           - 

Partner with organizations

Start a fundraiser 

Want to advance in the medical receptionist field?Our course is a great chance to expand your knowledge and learn how to navigate the front desk. It's never too late to broaden your horizons. Medical Receptionists constantly adapt and adjust to forever-changing routines. As the world changes, so does our profession.  If you're looking to learn more, or just touch upon your current knowledge, our course is perfect for you and your colleagues. Our material covers the basics and more so that you and your team are guaranteed to succeed!

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WORD OF THE MONTH

We might encounter a forthright patient in the office so it's important to learn how to manage the bluntness while trying to accomplish the main goal. Try to meet on common grounds to reinforce a positive interaction. Sometimes the forthright conversation can derive from frustration so you must know how to diffuse the situation.