Limited Time
S
A L E
FURTHER YOUR KNOW
LEDGE& GAIN CONFIDENCE WITH OUR PRODUCTS
National Cleft & CraniofacialAwareness and Prevention Month
Established by AmeriFace and cleftAdvocate
Cleft and craniofacial conditions affect thousands of infants, children, teens, and adults in the United States each year. Some are born with congenital anomalies like cleft lip and palate, others with more complex, life-threatening craniofacial conditions. Some are burned; others are injured in accidents and animal attacks, or diagnosed with various oral/head/neck and skin diseases.
Visit http://www.nccapm.org/index.html for more information.
S U M M E R T I M E T I P S F O R T H E O F F I C E :
• Make sure you are paying attention to the temperature of your waiting room. Uncomfortable patients can exercise much less patience when they are burning up or freezing cold. You can't please everyone but you can try to keep a nice balance. • Stay hydrated, if you have a watercooler for your clients and patients be sure the cups are stocked daily. • Don't loose YOUR cool, literally, change is a part of healthcare. When working the front desk you encounter a variety of situations, personalities, and circumstances daily. You are there because you are equipped to manage them professionally and effectively.
You got this!!
P O D C A S TE P I S O D E
16
Now available!
OR
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Medical Receptionist Network Podcast
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HEALTHCARE WORD OF THE MONTH
Discourteous
Showing rudeness and a lack of consideration for other people
Example: "I was offended by his discourteous reply."
**Learn all about communication and being discourteous as a medical receptionist in our latest podcast - Episode 16**